A consultation with a pharmacist is required in order to receive the medication, either online or in person.
Appointment for travelers and payment
・Please be sure to read the ‘Limitations and Instructions for Use’ page first.
・Please set your device to translate from Japanese to English and download the app used for online consultations from the link below. The App is available on both smartphones and PCs.
★App download:
・You will be asked to fill out a medical questionnaire. For appointments, please provide the address where you are currently staying in Japan (such as a hotel or home).
・Please check whether your travel insurance covers psychiatric consultations.
・Payment can be made by credit card only ―Visa, Mastercard, American Express, Discover, and JCB. The prescription will be issued after the payment is completed.
・For travelers, the fee for an online consultation is 33,000Yen.
・After the online consultation, you will need to pay for your medications at the pharmacy. For those who are not residents of Japan, medication costs typically range from 3,000Yen to 20,000 Yen, depending on your medicines and the number of days prescribed. The maximum prescription length is 28 days.
・According to the regulations of the Ministry of Health, Labour and Welfare, psychotropic medications cannot be prescribed at the first online consultation, even for travelers. If you need medication urgently, please discuss the next appointment schedule during your first consultation. The second consultation will be free of charge.
・If you need medication urgently and there are no available appointment slots, please let us know through the contact form.
・Receipts are issued in Japanese, but you can translate them using the translation function on your device after returning to your country and submit them to your insurance company for reimbursement.
A consultation with a pharmacist is required in order to receive the medication, either online or in person.
Prescription by mail
The clinic will mail the prescription to your home or your place of stay. Please take the prescription to a nearby pharmacy to receive your medication.
Please note that there may be a time lag due to mailing.
Fax to a local pharmacy
Please find a nearby pharmacy in advance. The next day after the consultation, we will fax the prescription to that pharmacy. You can then visit the pharmacy to pick up your medication. If you will be traveling and moving between locations, this method is the most reliable. We recommend choosing a large chain pharmacy that stocks psychiatric medications.
Online pharmacy in English
We can introduce a pharmacy that provide explanation in English online. Please make an online appointment with the pharmacy after the Doctor's consultation. This method allows you to receive your medication without ever leaving your home.
Please note that pharmacies offering services in English are often closed on weekends, which may result in a time lag.